Delivery, thoughtfully handled

Shipping Policy

Here is the framework for dispatch and delivery support while final carrier service levels are being confirmed.

Order processing

Orders are prepared after confirmation and payment authorisation. Dispatch timing may vary with availability, verification and peak periods.

Estimated delivery timelines and any applicable shipping charge will be shown during checkout. Details may vary by location and order type.

A tracking reference will be shared when carrier fulfilment is connected. You can also contact support for order assistance.

Please contact support if a parcel is delayed, appears damaged or does not arrive as expected. Keep the packaging available for review.