Care after purchase
Refund Policy
Our refund guidance is designed to make post-purchase support clear while final operational timelines are being confirmed.Eligibility
Please contact support promptly if an item is damaged, incorrect or otherwise needs review. Eligibility depends on condition and order records.
How to request help
Share your order reference, a description of the issue and clear photographs when requested so the care team can review the case.
Timelines
Refund and return timelines will be updated according to Singaar House policy and the original payment provider.
Exchanges and exceptions
Exchange options and non-returnable categories will be stated with the final policy before launch. Please contact support if you are unsure.