Clear resolutions after approval
Refund Policy
Refunds are processed only after the related return request is approved, the item is received where required and the product passes inspection.Last updated: 22 September 2026
When a refund is initiated
A refund is initiated only after the return request is approved, the returned item is received where return is required, and the product passes the applicable return inspection.
Payment method
For prepaid orders, refunds are sent to the original payment method where supported by the existing payment architecture. For COD orders, a refund may be processed through a supported bank or UPI refund method after the required details are verified.
Processing time
Once an eligible refund is initiated, banks or payment providers may take approximately 5–7 business days to reflect the amount. Singaar House does not display a refund as completed before the provider confirms it.
Deductions and exceptions
For an approved change-of-mind return, applicable reverse-shipping charges may be deducted and original shipping or COD charges may be non-refundable where applicable. Any resolution for a damaged, defective or incorrect product is confirmed after verification.
Need help?
Contact Support with your order number and registered mobile number if a refund is delayed or you need clarification.
Applicable rights
Nothing in this policy is intended to limit any rights or remedies that a customer may have under applicable law.