Before dispatch
Cancellation Policy
Orders may be cancelled before dispatch by contacting Singaar House Support with the order number and registered mobile number.Last updated: 22 September 2026
Before dispatch
Contact Support as soon as possible to request cancellation. Cancellation is subject to the order's fulfilment status and cannot be guaranteed once processing has progressed.
After shipment
Once an order has shipped, cancellation may no longer be possible. If the delivered product needs review, the Same-Day Return & Exchange Policy applies.
Cancellation by Singaar House
We may cancel an order for an inventory issue, payment issue, genuine pricing or system error, fraud or security concern, or operational issue. Eligible prepaid amounts will be refunded through the applicable payment provider.
How to contact us
Use Website → Support → WhatsApp and share your order number and registered mobile number. Wait for confirmation before assuming an order has been cancelled.
Applicable rights
Nothing in this policy is intended to limit any rights or remedies that a customer may have under applicable law.